Kimmy K academy

Training Terms & Conditions References Within these terms and conditions there are various words which have specific meaning and reference to: “we”, “our” and “us” all refer to Kimmy K Academy “you” & “your” refers to the client/student Training Course Booking Procedure Kimmy K Academy reserves the rights to decline or refuse admission to any or all of its training courses. Whilst Kimmy K Academy have a 97% pass rate, if on a rare occasion you do not pass the CPD certification, you will need to return for further training, at no additional charge. Kimmy K Academy reserves the right to cancel or change the planned training courses with reference to dates, locations, and course content. Courses can be rescheduled up to 48hrs prior to the original date. Any changes will be notified to you a minimum of 48 hours in advance of the planned time of the course, to a maximum of 3 times. Irrespective of circumstances Kimmy K Academy accepts no liability for any loss of earnings or expenses or other cost incurred by you. All pre-study must be completed in order for you to attend your course. This includes but is not limited to access courses, and online theory. Kimmy K Academy retains the right at all times to change any named tutor. Prices may vary from time to time due to discretionary discounted offers. Payment You may pay for your courses by the following methods: STANDING ORDER BANK TRANSFER CARD – VISA DEBIT OR MASTERCARD (please note there is a charge for using credit cards) CASH (Bring I.D. and proof of address) A deposit payment of 50% of the full value of the course must be paid to secure your place on the course. Unless you have enrolled onto a pay as you learn process. A confirmation of your place will then be sent to you via email. Only when this is received is your place secured. Full and final payment must be made one (1) calendar month before the advertised started date of the course. Failure to do so may result in your course place being transferred to an alternative date and time at the discretion of Kimmy K Academy . Where such transfer of date is not possible you will be deemed to have forfeited your place and any deposit taken will be treated as a non-refundable deposit. Any deposit payment made to secure a discounted or discretionary course price offer, will be non-refundable whereby you have received the discounted or discretionary price in relation to a specific course date or time. any weekly/monthly payments made will be classed also as a non-refundable deposit. In all cases the full balance must be paid 30 days prior to the commencement of the course date with which the discounted or discretionary course applies. The full balance must be paid by this date irrespective of changes. The only exception is: Whereby you have signed a contract to obtain finance in which case the full amount of the course is paid. If you have opted for a discounted course; whereby FULL payment must be paid upon booking or you will forfeit the discounted rate. Payment of Deposit, weekly or monthly payments or infact Full payment for a course confirms acceptance of all terms and conditions. Course cancellations, postponements & refunds Combined Online Course & Classroom Course By completing your registration for a course and making a payment of full or deposit payment, you agree to the following Terms and Conditions: You have the right to cancel your booking at any time under the following terms: Any course cancelled after registration – admin fee of 40% of the course price applies (which will not be refunded), remaining monies will be refunded. You need to request the course cancellation 15 working days before the course starting date. You are not eligible for any refund if you made a request for course cancellation less than 15 working days before the course starting date. The right to cancel does not apply once you have began the course, in person or that we have issued your login detail for online study platform before receiving your cancellation request to us. Kimmy K Academy reserves the right to cancel a course if number of delegates have not reached the minimum required to run the course effectively. The company also reserves the right to cancel in the event of an unforeseen circumstance which disables a safe training environment. In the event of a cancellation, Kimmy K Academy will either arrange for an alternative course date. All refund requests to be sent to [email protected] Online Courses (Distance Learning) By completing your registration for a course and making a payment of full or deposit payment, you agree to the following Terms and Conditions: Under this refund policy and under guidance of the Consumer Contracts Regulations 2013, you may cancel your purchase of the course within the period of 14 calendar days (cancellation period) from the date on which the contract of purchase is concluded. Please note that, the right to cancel does not apply once we have issued your login detail for online study platform before receiving your cancellation request to us. If you choose to cancel within this period, you will receive a refund of the price less 40% admin fee within 30 days if you are eligible for a refund. If we posted any study material to you, you should return them to us in perfect condition before the refund will be issued. Please allow up to 2 working days to receive your online training details (Login details). Once a course has been redeemed, we cannot grant a refund. All refund requests to be sent to [email protected] Students must electronically submit via email, fully completed pre study including access course work (where applicable) 14 days prior to their practical course scheduled date. Students who do not submit home study course work on time will be unable to complete training on the scheduled date and will be required to pay a minimum of £500 fee for course adjustment dates. Training will then be rescheduled for the next availability. Please check that you can obtain insurance prior to purchasing any of our course. Kimmy K Academy holds no responsibility to obtain or grant you indemnity on any of our courses . Discounted Courses All courses that are discounted or have a discretionary price reduction attached are non-refundable. Course Postpone – Classroom Courses If you need to postpone your course, you need to make a request 15 working days before the course starting date at no additional cost. If you are not able to make a request for course postpone less than 15 working days before the course starting date, there may be additional cost incurred Refund Procedure Any refund will take up to 30 days to process. Covid19 Terms and Conditions Due to the pandemic, we are following strict measures from UK Government and Public Health England to ensure the safety of all staff, students, models and clients at Kimmy K Academy . Therefore, if at any point models that have been booked in for you during your course unfortunately have to cancel due to any of the following: showing symptoms of Covid19, a family member is tested positive for Covid19, self-isolating, waiting for results from a Covid19 test, then we as a company cannot allow the appointment to go ahead. We cannot be held responsible for cancellations that happen on the day or at least 48 hours prior to your course. Due to high numbers of cancellations, this could result in courses being cancelled and rescheduled as a last result to ensure the safety and competency of our students in that they have the required number of models to be certified. We understand during this time we may have had more cancellations that usual and cannot be held responsible due to unforeseeable circumstances that are out of our control and for following Covid19 safety guidelines. Therefore, as we want to ensure your level of competency during your training at Kimmy K Academy , we are more than happy to offer you a free CPD day at a later date to acquire additional models and secure your confidence in your chosen practice, should this have been an issue. We deeply appreciate your understanding during this difficult time. Change of date or time All requests to amend your course booking date or time must be made via email [email protected] All successful requests to change a date or time of a course booking will be limited to a maximum of two (2) occasions. Kimmy K Academy cannot guarantee you a place on an alternative course date or time but will endeavour to find an alternative. Data In confirming a training course with Kimmy K Academy , you agree to us using any data you submit in order to process your order. Any subsequent use of your data will be agreed between us via another agreement Models Kimmy K Academy will use its best endeavours to facilitate live models for all courses where appropriate. In the event that pre-booked models cancel and the tutor agrees the student has not seen the requisite number of models, Kimmy K Academy will use its best endeavours to offer a date to return to complete your practical with an agreed number of live models. Insurance Kimmy K Academy may make an introduction for students to an insurer, however we cannot guarantee the cost or acceptance of insurance. Kimmy K Academy have no financial arrangement with any insurer. Post training Students must complete and await approval of case studies where necessary prior to undertaking any paid clients. Case studies will be reviewed within ten working days of submission, upon approval certification will be issued. You must not charge clients for case studies treatments. Students will require certification prior to becoming insured. Complaints Any and all complaints will be dealt with as quickly as possible as per our complaints policy. All complaints must be sent, in writing, to [email protected]. Complaints received in writing by us will be acknowledged to you and will be dealt with through our internal complaints policy. Should you be unhappy with our complaints policy and procedure, you have the right to appeal and how to appeal. This is all noted in our complaints procedure which you can view on request. Conduct Whilst training with Kimmy K Academy All students are to arrive to all courses with appropriate foot wear and suitable clinical clothing (scrubs, tunic etc.) Hair must be kept up and tidy also nails must be kept at an Appropriate length. When working in a professional environment we expect all students to behave in a professional manner to both staff and Models. Disability & Reasonable Adjustment Policy Kimmy K Academy have the above policy in place, which we are happy to discuss if you think it may be relevant to you. A reasonable adjustment involves making a change to the way that we usually do things to ensure that we are fair to all of our clients. This may involve: departing from our usual practice in the way we do things, if we find that the current position places that person at a substantial disadvantage, for instance by allowing more time than we usually would for someone to respond or provide information; or providing specialist equipment or additional support, such as a sign language interpreter for a meeting or event; or making sure our buildings do not present obstacles for disabled people, for instance by providing ground level access and provision for the required activity. We will not make assumptions about whether a disabled person requires any adjustments or about what those adjustments should be. We will discuss the requirements with the person concerned and seek to reach agreement on what may be reasonable in the circumstances. Food Allergies Kimmy K Academy would also like to know if you have any food allergies or intolerances to food or anything else which may affect your time with us. Please let us know in advance if you think this affects you. Pathway/Access disclaimer As a student of ourselves at the Kimmy K Academy, you will be aware that all your pre-study is to be completed online through our online portal On our learning portal, there is also assessments and course work that must be completed and uploaded for assessment by our Assessing Tutors Your 𝗰𝗼𝘂𝗿𝘀𝗲𝘄𝗼𝗿𝗸/𝗮𝘀𝘀𝗶𝗴𝗻𝗺𝗲𝗻𝘁𝘀 𝗺𝘂𝘀𝘁 𝗯𝗲 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 14 𝗱𝗮𝘆𝘀 𝗯𝗲𝗳𝗼𝗿𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝘀𝗲𝘀𝘀𝗶𝗼𝗻𝘀 - uploading assessments the night before your practical training is not acceptable or even ethical for us as an academy to mark and sign off Assessors are not robots online simply ticking boxes but real assessors signing off and passing work and providing feedback if necessary 𝗣𝗹𝗲𝗮𝘀𝗲 𝗯𝗲 𝗮𝘄𝗮𝗿𝗲: - You have 12 weeks from the date your portal is created to complete all theory when you have booked a pathway course offer. - Assignments can take 5-7 working days to be assessed by our assessors - They are marked between 9am-5pm Monday-Friday - All assignments must be completed 14 days before your scheduled practical day - You may be given a choice of three practical days to choose from, once this day is chosen your pre-study/assignments must be completed 14 days before this date - You have committed to this date so if your coursework/assignments are not completed 14 days before there will be a £500 fee to change you to the next practical day 𝗣𝗹𝗲𝗮𝘀𝗲 𝗲𝗻𝘀𝘂𝗿𝗲 𝘆𝗼𝘂 𝗰𝗮𝗻 𝗰𝗼𝗺𝗺𝗶𝘁𝘁 𝘁𝗼 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗮𝗯𝗼𝘃𝗲 𝗯𝗲𝗳𝗼𝗿𝗲 𝗲𝗻𝗿𝗼𝗹𝗹𝗶𝗻𝗴 𝗼𝗻 𝘁𝗼 𝗮𝗻𝘆 𝗰𝗼𝘂𝗿𝘀𝗲𝘀 𝗮𝘀 𝘄𝗲 𝗮𝗿𝗲 𝗻𝗼𝘁 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗲𝘅𝘁𝗿𝗮 𝗰𝗵𝗮𝗿𝗴𝗲𝘀 𝗼𝗰𝗰𝘂𝗿𝗲𝗱 𝗱𝘂𝗲 𝘁𝗼 𝗰𝗼𝘂𝗿𝘀𝗲𝘄𝗼𝗿𝗸/𝗮𝘀𝘀𝗶𝗴𝗻𝗺𝗲𝗻𝘁𝘀 𝗻𝗼𝘁 𝗯𝗲𝗶𝗻𝗴 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 This is to ensure that when you attend our Clinical Academy you day is filled full of practical assessments working on live models back to back to have the upmost experience in performing treatments confidently and competently without oversight from our tutors